Every Amazon seller hits a hill.
We climb it with you.A small, friendly Amazon & Walmart agency that fixes the steep stuff.
intros are free. 30 minutes, treats optional
Fifteen things we fix. Calmly.
The serious stuff first (account standing and compliance), then the catalog problems other agencies quietly pass on. If yours isn't listed, ask anyway; we're good with strays.
On Amazon
Account Health Violations
Policy violations resolved and account standing repaired before they put your selling privileges at risk.
Compliance Issues
Account-health audits, safety docs, GTIN exemptions, and product-claim flags. The legal work is covered in full below.
ASIN Listing Reinstatement
Suppressed or deactivated ASINs diagnosed and brought back online.
ASIN Advertising Reinstatement
Ad eligibility restored for ASINs locked out of PPC.
Parentage Creation
Size, color, and style variation families built so they actually stick.
Parentage Troubleshooting
Broken parent-child relationships diagnosed and re-attached.
Brand Name Changes
Rebrand approved and reflected on every listing, without tripping a compliance flag.
Manufacturer Name Changes
Manufacturer fields corrected cleanly across your whole catalog.
UPC / GS1 Changes
Barcode mismatches fixed and listings mapped to valid GS1 data.
Category & Browse Node Changes
Products moved into the node where buyers actually look.
New Product Upload Issues
Stuck uploads unjammed so launches ship on schedule.
Flat File Code Errors
Bulk feeds debugged, error codes translated into actual fixes.
SEO & Search Term Updates
Titles, bullets, and backend terms tuned for rank and relevance.
On Walmart
Parentage Creation
Variation families structured to Walmart's spec, the first time.
Brand Name Changes
Brand updates handled inside Walmart's guidelines.
Grade your own listing first.
The same 30-point audit we run on every account we take on. You get a score out of 100 and a plain-dollars estimate of what a weak listing costs you each month. No URL, no login, no upsell.
Open the listing audit- Main image
- Title
- Image gallery
- Bullet points
- A+ content
- Reviews & pricing
- Backend & indexing
Recognize the apology page?
When something breaks on Amazon, a very good dog shows up to say sorry. Sellers know the dog isn't the problem. What's behind it is. That's our department. So we named our pack after the errors we fix.
the pack grows, every error gets a dog eventually
The unglamorous work that keeps you legal.
No one frames a certificate of compliance. But it's the work that keeps your account open and your products live: the audits, documentation, and claim reviews most agencies quietly avoid. We don't.
Account Health Audits
A proactive read of your AHR, ODR, and policy flags, so violations get worked down before they suspend you, not after.
Policy Violation Resolution
IP, authenticity, and condition complaints answered with the documentation Amazon actually accepts.
GTIN Exemptions
Brand-gated and barcode-exempt products filed correctly so they list without a UPC.
SDS & Safety Documentation
Safety data sheets, hazmat reviews, and battery and dangerous-goods paperwork prepared and on file.
Manufacturer & Marketing Claims
Ingredient, origin, and benefit claims reviewed so your detail pages say only what you can defend.
it's not glamorous. it's just the difference between selling and suspended
Old marketplace, new tricks.
Practical AI automation for sellers: the repetitive catalog, reporting and monitoring work handed to systems that survive contact with a real account. No buzzwords, no demo-ware. Three things we build:
Listing content at scale
Titles, bullets and A+ content drafted, scored and iterated with model assistance, then checked by humans who know the style guides.
Catalog & feed automation
Copilots for flat files, bulk audits and repetitive catalog operations: hours of spreadsheet work down to minutes.
Reporting & monitoring
Daily dashboards, stock-out guards and weekly briefs built on your own account data, so problems surface before they cost you.
Calm, honest, and a little obsessed.
Five reasons sellers stay with us long after the fire is out.
We've walked this hill
Thirteen years in e-commerce, deep inside Seller Central and Vendor Central. Whatever your problem looks like, odds are we've already fixed one shaped just like it.
Small on purpose
No ticket queues, no hand-offs, no junior bench. A boutique team that flexes around your catalog, your tools, and your calendar.
You talk to a human
The person fixing your case is the person answering your emails. Every time, start to finish.
Straight answers
If something can't be fixed, you'll hear it from us before you spend a dollar. No overpromising. That's the whole policy.
We move fast
Marketplace problems compound daily, so we respond like it matters. Real timeline up front, not the optimistic one.
Honest rates. No leashes.
Everything is billed by the hour, on demand. No contracts, no minimums, no retainer padding. You buy the hours your hill actually needs, and we tell you that number before we start.
Who you're hiring, by the hour
| Senior project manager | $140/hr | High-level strategy and the big, gnarly projects, built for established brands. Large engagements get discounted rates. |
|---|---|---|
| Project manager | $110/hr | Ongoing account management, strategy and hands-on implementation, plus new-to-Amazon launches and consulting. |
| Specialist | $80/hr | PPC advertising, content writing, listing optimization, graphic design, and video, working under your project manager. |
One human leads your account: a project manager or a senior project manager, never both. No committees.
What a typical month looks like
Light support 8-10 hours
Small brands already on Amazon that want a steady hand nearby, or one-off consulting on a specific problem.
Steady management 13-20 hours
Medium brands that need moderate management or a product launch. Enough hours to run PPC properly.
Full management & design 20-80 hours
All advertising, listing optimization, graphic design, and split testing, plus fixing whatever breaks along the way: listings, brand registry, suspensions.
Committing $4,000+/month for three months? Rates drop. Large one-time projects get the same courtesy.
Start with a sniff test.
A basic audit, research pass, or marketing plan, about three hours of work for a flat fee. Roughly 1¾ hours digging through your market and account, then 1¼ hours on a call talking through whether and how to proceed. No pressure either way.
step one: we sniff everything
The team at the bottom of your hill.
"We're not afraid to deal with dogs. It's the opposite. We prefer that."
We know how to deal with dogs. In fact, dogs love us. Meet the founder, Denis, and his dog Neo.
dogs love us, it's mutual
eCom Hill is a boutique marketplace agency built by operators, not account managers. Thirteen years in e-commerce, much of it inside Amazon Seller and Vendor Central catalogs, is exactly why we specialize in the steep stuff bigger agencies quietly decline.
We stay small on purpose. Work with us and you talk to the person actually doing the work, you hear honest odds before any engagement, and you always know where your case stands.
Why "eCom Hill"? Because e-commerce is a series of hills: suppressions, violations, migrations, re-platforms. Our whole pitch fits in one line: you shouldn't have to climb alone.
Tell us what broke.
No judgment, we've seen it all. A real human reads every message and replies within a business day, usually faster.